Only for Saudis

Job Brief:

We are seeking a dedicated and customer focused On-Street Parking Receptionist to greeting visitors, helping them navigate through an office. In addition, they maintain calendars for appointments, sort mail, make copies, receive calls. to provide exceptional support and assistance to parking service users. The ideal candidate will have a passion for customer service, strong communication skills, and a commitment to ensuring a positive parking experience for all.

Responsibilities:

1. Helping customers navigate through an office.
2. Answering queries and concerns about On-street parking service.
3. Resolving issues and handling customer complaints in vehicle pound yard.
4. Collecting customer feedback.
5. Responding to customer reviews.
6. Providing proactive customer outreach

Requirements and Skills:

1. High school diploma or equivalent.
2. Previous experience in customer service, call center operations, or related fields is preferred.
3. Excellent communication skills, including active listening and empathy.
4. Arabic speaker and English is a plus
5. Proficiency in using customer service software, databases, and communication tools.
6. Strong problem-solving abilities and conflict resolution skills.
7. Ability to multitask, prioritize tasks, and work under pressure in a fast-paced environment.