Job Brief:

The Audio Video (AV) Specialist is responsible for the design, installation, operation, and maintenance of audiovisual systems in various settings such as conference rooms, event spaces, educational institutions, and corporate offices. This role involves working closely with clients, technicians, and other stakeholders to deliver high-quality AV solutions that meet their specific needs. The AV Specialist ensures seamless audiovisual experiences by managing equipment, troubleshooting technical issues, and providing technical support during events or presentations.

Responsibilities:

1. System Design and Installation: Collaborate with clients and stakeholders to assess requirements and design customized audiovisual solutions tailored to their needs. Install AV equipment such as projectors, displays, speakers, microphones, cameras, and control systems in accordance with design specifications and industry standards.
2. Equipment Configuration: Configure and calibrate AV equipment settings, audio levels, video resolutions, and signal routing to optimize performance and ensure compatibility with different media formats and devices.
3. System Integration: Integrate AV systems with existing infrastructure, networks, and control systems to enable seamless operation and remote management. Ensure interoperability between audiovisual components and peripheral devices.
4. Technical Support: Provide technical support and troubleshooting assistance to users experiencing audiovisual issues during meetings, presentations, or events. Diagnose and resolve hardware or software problems promptly to minimize disruptions and downtime.
5. Documentation: Maintain accurate records of AV system configurations, diagrams, user manuals, and troubleshooting procedures. Document equipment inventory, warranty information, and service histories for inventory management and asset tracking purposes.
6. Training and Education: Conduct training sessions for end-users, staff, or technicians on AV equipment operation, best practices, and safety protocols. Provide guidance on how to use audiovisual technology effectively to enhance communication and collaboration.
7. Quality Assurance: Conduct quality assurance tests and performance evaluations to assess the effectiveness and reliability of AV systems. Identify areas for improvement and recommend upgrades or enhancements to meet evolving technological requirements

Requirements and Skills:

1. Bachelor’s degree in Audio Engineering, Electrical Engineering, Information Technology, or equivalent related field experience with minimum 7–10-year experience.
2. Proven experience in designing, installing, and maintaining audiovisual systems in commercial or institutional environments. Proficiency with AV equipment, including digital signal processors, amplifiers, mixers, switchers, codecs, and media players.
3. Familiarity with audiovisual software applications, programming languages, and control interfaces (e.g., Crestron, Extron, AMX).
4. Excellent troubleshooting skills and the ability to diagnose and resolve technical issues quickly under pressure.
5. Effective communication and interpersonal skills to interact with clients, vendors, and team members.
6. Certifications in AV technology (e.g., CTS, CTS-D, CTS-I) or manufacturer-specific training